Before You can use the ADI.one website ("website") and/or the ADI apps ("apps"), we invite You to read the Terms of Use ("Terms") and the Privacy Policy (“Privacy”). They form part of (but are not limited to) the rules and policies collectively referred to as the agreement ("Agreement"). The products and services we offer are developed, owned, and maintained by ADI.one, LLC (“ADI”), under the terms set out below and under the Apache License, Version 2.0.

Use of the website and/or the apps is in accordance with the EU General Data Protection Regulation (GDPR), whether You register as a member ("member") or not. ADI reserves the right to modify this agreement at any time. Such modifications will be effective upon posting by ADI on the website and/or the apps.

  1. Eligibility
    Your country of residence determines the minimum age required to register a profile on the website and/or the apps; by accepting the Terms, you attest that you are at least the minimum age. Additionally, you affirm and guarantee that you are able, authorized, and qualified to sign this contract and to follow its terms.

  2. Membership term
    This agreement will remain in full force and effect while You use the website and/or the apps and/or are a member. You may terminate Your membership at any time and for any reason by following the instructions on the "delete page" in "My Account" or upon receipt by ADI of Your written or email notice of termination. ADI may terminate Your membership for any reason, effective upon sending a notice to You at the email address You provide in Your application for membership or such other email address as You may later provide to ADI. If ADI terminates Your membership in the service because You have breached the agreement, You will not be entitled to any refund of unused credits. Even after membership is terminated, this agreement will remain in effect.

  3. ADI is neutral
    ADI is a neutral, digital intermediary that connects independent users (collectively, “Users”), including service providers and consumers, for the purpose of listing, discovering, requesting, and fulfilling services such as accommodation, transportation, and food delivery.

    1. ADI does not own, operate, or control any of the services listed or provided on the platform. All services are rendered by third parties, and any transaction is a direct contractual relationship between the provider and the consumer.

    2. ADI is not a party to any agreement entered into between users. It does not guarantee, endorse, or warrant the quality, safety, legality, or delivery of services offered by users, nor the truth or accuracy of user-submitted content.

    3. To maintain a safe and trusted environment, ADI may verify certain information (such as business licenses or identity) and may remove or suspend listings or users for violating applicable laws or platform rules. However, this shall not constitute assumption of liability or legal responsibility for any user's actions or services.

    4. ADI shall not be held liable for any disputes, injuries, losses, damages, or claims arising out of or in connection with services rendered by third-party users, unless required by applicable law.

  4. Commercial use by members
    The website and the apps provide a matching service for the benefit of its members in particular and the public at large in general. Membership is open to organizations, companies, and/or businesses, as well as private individuals. Illegal and/or unauthorized uses of the website and/or the apps, including collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited emails and unauthorized framing of or linking to the website, will be investigated, and appropriate legal action will be taken, including, without limitation, civil, criminal, and injunctive redress.

  5. Peer-to-Peer Payments
    ADI provides a software interface that allows users to identify, communicate with, and log interactions with each other, including the coordination of peer-to-peer (P2P) payments for goods and services. ADI does not process, hold, transmit, act as an intermediary, or mediate any financial transactions between members. All payments are conducted directly between members via third-party services such as bank transfers, digital wallets, or other external payment processors

  6. By using ADI, You acknowledge and agree to the following:

    1. ADI is not a financial institution or money transmitter.

    2. ADI does not verify the legitimacy, accuracy, or completion of any payments made between users.

    3. You are solely responsible for any risks, losses, or disputes that may arise from their transactions.

    4. ADI does not provide payment protection, dispute resolution, or escrow services.

  7. ADI Credits Policy
    ADI credits are units used exclusively to access services provided directly by ADI. Credits:

    1. Cannot be transferred to or between members

    2. Cannot be converted to real currency

    3. Are non-refundable and have no cash value

    4. May expire after 36 months of inactivity

    5. Do not constitute a store of value or prepaid instrument

    6. By using ADI, you agree that credits are solely for internal use and do not represent any financial obligation by the ADI.

  8. Proprietary Rights in Content on the website and/or the apps
    ADI owns and retains all proprietary rights to the website, the apps, and the service. The website, the apps, and the service contain copyrighted material, trademarks, and other proprietary information owned by ADI and/or its licensees. Except for information that is in the public domain or for which You have been given written permission, You may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

  9. Content Posted on the website and/or apps
    You understand and agree that ADI may review and delete any content or messages sent via the website and/or the apps, including but not limited to logos or photos (collectively, "content") that ADI, in its sole judgment, deems to be in violation of this agreement or that might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of members. 

  10. Profile content
    You are solely responsible for the content that You publish or display (hereinafter, "post") on the service or transmit to other members. By posting content to any public area of the website and/or apps, You automatically grant, and You represent and warrant that You have the right to grant, to ADI an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

  11. Illegal or Prohibited content
    We strictly prohibit the listing, promotion, or sale of counterfeit goods on our platform. A counterfeit good is defined as any item that infringes on the intellectual property rights of another party, including but not limited to unauthorized replicas or imitations of branded goods or items misrepresented as being produced by a recognized brand.     By listing products on our platform, members represent and warrant that all goods are genuine, legally sourced, and do not violate any trademark, copyright, or other intellectual property rights. We reserve the right to remove any listings or accounts at our sole discretion if we suspect or confirm the presence of counterfeit items.

The following is a partial list of the kinds of content that are illegal or prohibited on the website and/or apps. ADI reserves the right to investigate and take appropriate legal action, in its sole discretion, against anyone who violates this provision., Such action may include, without limitation, removing the offending communication from the website, the service, and/or the apps and terminating the membership of such violators. Prohibited content includes, but is not limited to, content that:

  1. is patently offensive to the online community, such as content that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual.

  2. harasses or advocates harassment of another person.

  3. involves the transmission of "junk mail," "chain letters," unsolicited mass mailing, or "spamming."

  4. promotes information that You know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous.

  5. promotes an illegal or unauthorized copy of another person's or persons' copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files.

  6. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).

  7. provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18 years of age.

  8. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.

  9. solicits passwords or personal identifying information for commercial or unlawful purposes from other service users.

  10. engages in commercial activities and sales without our prior written consent, such as contests, sweepstakes, barter, advertising, and pyramid schemes.

  11. Contains, promotes, or facilitates pornography, sexually explicit content, or adult material, including visual, audio, or written content intended to cause sexual arousal or that may be considered obscene or offensive in nature. This prohibition applies regardless of local laws that may allow such content.

    1. Exceptions may be made solely at ADI’s discretion for content that serves a legitimate artistic, medical, educational, or scientific purpose, and only if it complies with all applicable local laws and our content standards.

    2. We reserve the right to review and remove any such content if, in our judgment, it is inappropriate for our platform or violates the spirit of this policy.

Violation of this policy and any of the clauses therein will result in immediate and permanent removal of the offending member’s account, without prior notice, and may also lead to further legal action or cooperation with rights holders.

  1. Use of website and/or apps
    You must use the website, the service, and the apps in a manner consistent with any and all applicable laws and regulations.

  2. Advertising or solicitation
    You may not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the website, the service, and/or the apps. Furthermore, You may not transmit any chain letters or junk emails to other members. Although ADI cannot monitor the conduct of its members, it is also a violation of these rules to use any information obtained from the website, the service, and/or the apps to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any member without their prior explicit consent. In order to protect You from such advertising or solicitation, ADI—at its sole discretion—reserves the right, when appropriate, to restrict or disable a member from contacting another member or members.

  3. Marketing
    ADI would like to send you relevant information about the products and services of other members that we think You might like. At the time of creating your profile, You agreed by default to receive this information. You have the right at any time to stop ADI from contacting You for marketing purposes. In Your member area, You can change that setting and opt out.

  4. Geolocation
    The geolocation feature is enabled by default when You create Your profile. If You do not want to use this feature, You can disable it in the member area.

  5. How do we store your data?
    ADI securely stores your encrypted data on our servers in Singapore and Indonesia for a period of seven (7) years from the date of creation. We will remove your data in accordance with the procedures described in NIST SP 800-88 media sanitization guidelines after this time frame has passed.

  6. Copyright Policy
    You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. If you believe that your work has been reproduced and posted on the service in a manner that constitutes copyright infringement, please provide our Copyright Agent with the following information, without limitation: A written statement from You that asserts that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or licensee; an electronic or physical signature of the individual who is authorized to act on behalf of the copyright interest proprietor; a description of the copyrighted work that you allege has been infringed; a description of the location on the website or applications of the material that you allege has been infringed; Your email address and telephone number, and under penalty of perjury, a declaration by You that the information in Your notice is accurate and that You are the copyright owner or have the authority to act on the copyright owner's behalf.

  7. No Liability for Third-Party Services and Content.
    In using our Services, you will view content or utilize services provided by other user members (third parties), including links to web pages and services of such parties (“Third Party Content”). We do not control, endorse, or adopt any Third-Party Content and will have no responsibility for Third-Party Content including, without limitation, material that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable in your jurisdiction. In addition, your dealings or correspondence with such third parties are solely between you and the third parties. We are not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings, and you understand that your use of Third-Party Content, and your interactions with third parties are at your own risk.

  8. Prepaid Credits, Inactivity, and Unclaimed Funds Clause
    The provisions of these Terms of Service are intended to apply globally. However, certain provisions—including those relating to prepaid credit expiration, potential refund periods, consumer rights, and unclaimed funds—may vary by jurisdiction in accordance with applicable law. Please refer to our Local Terms Directory for additional terms specific to your country or region.

  9. Prepaid Credit Ownership and Use
    By purchasing or depositing prepaid credits on ADI, you acknowledge that such funds are held solely for the purpose of using services available on the platform. These credits do not constitute a deposit, savings, or investment account and are not interest-bearing.

  10. Inactivity and Account Freezing
    If your account shows no service activity (e.g., booking, ordering, or engaging services) for a period of 12 consecutive months, your balance will be classified as inactive. We reserve the right to temporarily freeze the prepaid balance until you contact support or reactivate the account.

  11. Expiry and Unclaimed Funds
    If your account remains inactive for 36 consecutive months, your prepaid balance will be classified as unclaimed. In accordance with applicable regulations:

    1. We will attempt to notify you at least 30 days before taking any action.

    2. You may request a refund or reactivation of the balance at any time prior to expiration.

    3. After 36 months of inactivity, unclaimed funds may be:

      1. Returned to you upon verified request, or

      2. Transferred to a designated unclaimed funds account or non-profit organization, as permitted by law.

  12. User Notification Policy
    Prior to the classification of your account as inactive or your balance as unclaimed, ADI will make reasonable efforts to notify you by email or through in-app communication at least 30–45 days in advance.

  13. Rights and Compliance
    These terms are intended to comply with relevant financial regulations, including those applicable to prepaid value expiration, consumer notification, and abandoned property. ADI reserves the right to update this policy in accordance with legal requirements.

  14. Disclaimers
    ADI is not liable for any incorrect content on the website or in connection with the service or apps, whether caused by users, members, or any equipment or programming associated with the service or apps. ADI is not responsible for the conduct, whether online or offline, of any user of the website, the service, and/or the apps. ADI assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, or unauthorized access to, or alteration of, user or member communications. ADI is not responsible for any problems or technical malfunction of any telephone and/or mobile network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users and/or members or to any other person’s computer related to or resulting from participating in or downloading materials in connection with the Web and/or in connection with the service. Under no circumstances will ADI be responsible for any loss or damage, including personal injury or death, resulting from anyone’s use of the website, the service, and/or the apps; any content posted on the website or the apps or transmitted to members; or any interactions between users of the website, whether online or offline. The website, the service, and/or the apps are provided "AS-IS," and ADI expressly disclaims any warranty of fitness for a particular purpose or non-infringement. ADI cannot guarantee and does not promise any specific results from the use of the website, the service, and/or the apps.

  15. Limitation on Liability
    Except in jurisdictions where such provisions are restricted, in no event shall ADI be liable to You or any third person for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, arising from Your use of the website, the service, and/or the apps, even if ADI has been advised of the possibility of such damages. Unless required by applicable law or agreed to in writing, the website is strictly used, and apps are distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. Notwithstanding anything to the contrary contained herein, ADI’s liability to You for any cause whatsoever, and regardless of the form of the action, will at all times be limited to either the current credit balance or the amount paid, if any, by You to ADI for the latest service rendered by ADI.

  16. Indemnity
    You agree to indemnify and hold ADI, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising from Your use of the service in violation of this agreement and/or arising from a breach of this agreement and/or any breach of Your representations and warranties set forth above.

  17. Governing Law
    This agreement shall be governed, construed, and enforced in accordance with the laws of the State of Wyoming, without regard to conflict of law principles.

  18. Language
    This agreement, accepted upon use of the website, the service, and/or the apps, and further affirmed by becoming a member of the service and/or apps, contains the entire agreement between You and ADI regarding the use of the website, the service, and/or the apps. The Agreement is only in English, which governs it; other language versions are for convenience and not binding. All communication, notices, or other documents executed pursuant to this Agreement must be in the English language. In the event that any provision is determined to be unenforceable, the remaining provisions will continue to be in full force and effect.

  19. Refund policy
    We normally do not issue refunds unless there are special circumstances, such as great dissatisfaction with our service or the app or website not working. Those circumstances merit a refund. We will issue refunds using the same method you used to make the original payment.

If You have any questions about this agreement or our privacy policy or feel a refund is warranted, please email us at legal@adi.one or directly via the input fields on the "Contact" page.

Last reviewed: 27-06-2025

Created on 30-11-2022